Support Team
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CHANGE OF MIND PURCHASES
Spendless Shoes is happy to provide a full refund or exchange for change of mind purchases. We do not place time frame limitations on returns where a receipt is provided and the garment has not bee...
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CAN I USE A GIFT CARD TO BUY SHOES ONLINE?
Unfortunately, not at this stage. Gift cards for Spendless Shoes can only be used (and bought) in our stores.
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CAN I USE PAYPAL?
Yes, you can purchase items from Spendless Shoes using PayPal!
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CAN I USE AMERICAN EXPRESS?
Sorry, we do not offer American Express as a payment option, but we do accept Visa, Mastercard, PayPal, and Laybuy on our New Zealand website.
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IS YOUR WEBSITE SECURE?
Spendless Shoes respects the privacy of all its customers. We don't store credit card details on any of our local servers, and any information you input at the checkout is securely encrypted throug...
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I FORGOT MY PASSWORD!
Don’t worry there’s no need to panic. If you’ve forgotten your password, head to the ACCOUNT link at the top of the page and click on the ‘Forgot Password?’ link. After that, just enter the email y...
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HOW DO I TRACK MY ORDER?
Once your shoes have been shipped, you will be emailed a special tracking code. Spendless Shoes sends out its products using Australia Post, so head to their website here and input your code. If y...
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MY COUPON CODE WON'T WORK ONLINE! WHAT DO I DO?
If you are having problems entering the coupon code at checkout, try copying and pasting the code as it appears in your browser rather than retyping. Failing that, you can give us a call on 1800 35...
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WHAT HAPPENS AFTER I PLACE MY ORDER?
We will send you a confirmation email, which includes details of your order. Delivery times depend on where you live, so check our shipping info if you have any questions.
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HOW DO I PLACE AN ORDER ONLINE?
It’s never been easier! Simply follow these steps: Browse through our product pages using the top menu or search field Click on the styles you want and select the size and quantity from the lists ...