Support Team
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Recent activity by Support Team-
DO I HAVE TO BECOME A MEMBER TO PLACE AN ORDER?
As much as we’d love to have you register with us online, you can place an order as a guest shopper. But keep in mind that shopping as a guest means we won’t remember you as a member, and you will ...
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DO YOU OFFER CLICK & COLLECT?
Unfortunately, because Spendless Shoes does not have any physical stores in New Zealand we are unable to offer Click and Collect to our New Zealand customers.
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DO YOU SHIP TO PO BOXES?
Yes, we do ship to PO Box addresses. Just remember, we want you to get your shoes as promptly and painlessly as possible; it is important that you fill in your address completely and accurately so ...
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WHEN WILL MY ORDER BE DISPATCHED?
Our online team receives and packs orders on the same day! If you place your order before 2.30pm Monday-Friday (ACST), your package will be dispatched that day. This may not be the case during prom...
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WHAT COUNTS AS A FAULT?
A fault may include missing or loose buckles/straps, a broken heel, or some other manufacturing mistake. Please keep in mind that shoes with signs of wear and tear may not qualify as faulty.
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CHANGE OF MIND PURCHASES
Spendless Shoes is happy to provide a full refund or exchange for change of mind purchases. We do not place time frame limitations on returns where a receipt is provided and the garment has not bee...
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CAN I USE A GIFT CARD TO BUY SHOES ONLINE?
Unfortunately, not at this stage. Gift cards for Spendless Shoes can only be used (and bought) in our stores.
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CAN I USE PAYPAL?
Yes, you can purchase items from Spendless Shoes using PayPal!
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CAN I USE AMERICAN EXPRESS?
Sorry, we do not offer American Express as a payment option, but we do accept Visa, Mastercard, PayPal, and Laybuy on our New Zealand website.
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IS YOUR WEBSITE SECURE?
Spendless Shoes respects the privacy of all its customers. We don't store credit card details on any of our local servers, and any information you input at the checkout is securely encrypted throug...