Support Team
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Recent activity by Support Team-
SAFETY INFORMATION
At Spendless Shoes, your safety is our number one priority. Material Safety Data Sheets (MSDS) for all relevant products sold both online and in our stores can be found below. If you have an...
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OUR REFUND/EXCHANGE POLICY FOR CREDIT CARD PAYMENTS
All online purchases are entitled to an exchange or refund in accordance with Spendless Shoes’ returns and exchange policy by mail. Exchanges and refunds by mail must be returned to the Australian ...
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I THINK MY SHOES HAVE A FAULT. DO THEY COME WITH A GUARANTEE?
Our number one priority is keeping our customers happy! That is why we do not place a timeframe on your shoes, we leave that up to you. If you believe your shoes haven’t stood the test of time in Y...
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WHEN WILL MY SHOES ARRIVE?
NOTE: DUE TO GOVERNMENT RESTRICTIONS, PLEASE ALLOW 3-6 BUSINESS DAYS FOR YOUR ORDER TO DISPATCH. Spendless Shoes currently offers shipping to customers located in New Zealand. We charge a flat expr...
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LAYBUY
WHAT IS LAYBUY? LayBuy is a way for customers to buy now and pay later. You can purchase products online and have them sent home as usual, while paying them off over a series of installments. This ...
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HOW DO I RETURN THINGS I BOUGHT USING LAYBUY?
Simply return your items to our Support Centre located in Adelaide, Australia. Once we receive your shoes back, Spendless Shoes will refund you the full amount to LayBuy. In turn, LayBuy will credi...
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CAN EARRINGS BE REFUNDED/EXCHANGED?
In the interest of hygiene and keeping products sanitary, we do not allow earrings to be exchanged or returned after purchase.
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CAN I CHANGE MY ORDER AFTER I CLICK SUBMIT?
Sorry, but there are no changes once you submit your order. If you are unhappy with your purchase, you can post the shoes back to the Support Centre at your cost. Please see our Refunds and Exchang...
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ARE OUR SHOES VEGAN FRIENDLY?
At Spendless Shoes, we’re always looking for new ways to delight our customers! We pride ourselves on fearlessly fun innovation and cater to a whole range of different customers. That’s why we’re o...
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DO YOU TAKE BULK ORDERS?
Absolutely! If you have an item/s you wish to buy in bulk (10 or more pairs), please email us at online.sales@spendless.com.au or call our online team on 1800 357 427 and they will be able to assis...