Support Team
- Total activity 51
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 28
Articles
Recent activity by Support Team-
WHEN WILL MY SHOES ARRIVE?
NOTE: DUE TO GOVERNMENT RESTRICTIONS, PLEASE ALLOW 3-6 BUSINESS DAYS FOR YOUR ORDER TO DISPATCH.Spendless Shoes currently offers shipping to customers located in New Zealand. We charge a flat expre...
-
CAN I USE AMERICAN EXPRESS?
Sorry, we do not offer American Express as a payment option, but we do accept Visa, Mastercard and PayPal on our New Zealand website.
-
SAFETY INFORMATION
At Spendless Shoes, your safety is our number one priority. Material Safety Data Sheets (MSDS) for all relevant products sold both online and in our stores can be found below. If you have an...
-
OUR REFUND/EXCHANGE POLICY FOR CREDIT CARD PAYMENTS
All online purchases are entitled to an exchange or refund in accordance with Spendless Shoes’ returns and exchange policy by mail. Exchanges and refunds by mail must be returned to the Australian ...
-
I THINK MY SHOES HAVE A FAULT. DO THEY COME WITH A GUARANTEE?
Our number one priority is keeping our customers happy! That is why we do not place a timeframe on your shoes, we leave that up to you. If you believe your shoes haven’t stood the test of time in Y...
-
CAN EARRINGS BE REFUNDED/EXCHANGED?
In the interest of hygiene and keeping products sanitary, we do not allow earrings to be exchanged or returned after purchase.
-
CAN I CHANGE MY ORDER AFTER I CLICK SUBMIT?
Sorry, but there are no changes once you submit your order. If you are unhappy with your purchase, you can post the shoes back to the Support Centre at your cost. Please see our Refunds and Exchang...
-
ARE OUR SHOES VEGAN FRIENDLY?
At Spendless Shoes, we’re always looking for new ways to delight our customers! We pride ourselves on fearlessly fun innovation and cater to a whole range of different customers. That’s why we’re o...
-
DO YOU TAKE BULK ORDERS?
Absolutely! If you have an item/s you wish to buy in bulk (10 or more pairs), please email us at online.sales@spendless.com.au or call our online team on 1800 357 427 and they will be able to assis...
-
DO I HAVE TO BECOME A MEMBER TO PLACE AN ORDER?
As much as we’d love to have you register with us online, you can place an order as a guest shopper. But keep in mind that shopping as a guest means we won’t remember you as a member, and you will ...