Support Team
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Activity overview
Latest activity by Support Team-
Support Team created an article,
SAFETY INFORMATION
At Spendless Shoes, your safety is our number one priority. Material Safety Data Sheets (MSDS) for all relevant products sold both online and in our stores can be found below. If you have an...
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Support Team created an article,
HOW DO I RETURN THINGS I BOUGHT USING LAYBUY?
Simply return your items to our Support Centre located in Adelaide, Australia. Once we receive your shoes back, Spendless Shoes will refund you the full amount to LayBuy. In turn, LayBuy will credi...
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Support Team created an article,
CAN EARRINGS BE REFUNDED/EXCHANGED?
In the interest of hygiene and keeping products sanitary, we do not allow earrings to be exchanged or returned after purchase.
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Support Team created an article,
DO YOU OFFER CLICK & COLLECT?
Unfortunately, because Spendless Shoes does not have any physical stores in New Zealand we are unable to offer Click and Collect to our New Zealand customers.
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Support Team created an article,
DO YOU SHIP TO PO BOXES?
Yes, we do ship to PO Box addresses. Just remember, we want you to get your shoes as promptly and painlessly as possible; it is important that you fill in your address completely and accurately so ...
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Support Team created an article,
WHEN WILL MY SHOES ARRIVE?
NOTE: DUE TO GOVERNMENT RESTRICTIONS, PLEASE ALLOW 3-6 BUSINESS DAYS FOR YOUR ORDER TO DISPATCH. Spendless Shoes currently offers shipping to customers located in New Zealand. We charge a flat expr...
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Support Team created an article,
WHEN WILL MY ORDER BE DISPATCHED?
Our online team receives and packs orders on the same day! If you place your order before 2.30pm Monday-Friday (ACST), your package will be dispatched that day. This may not be the case during prom...
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Support Team created an article,
WHAT COUNTS AS A FAULT?
A fault may include missing or loose buckles/straps, a broken heel, or some other manufacturing mistake. Please keep in mind that shoes with signs of wear and tear may not qualify as faulty.
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Support Team created an article,
I THINK MY SHOES HAVE A FAULT. DO THEY COME WITH A GUARANTEE?
Our number one priority is keeping our customers happy! That is why we do not place a timeframe on your shoes, we leave that up to you. If you believe your shoes haven’t stood the test of time in Y...
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Support Team created an article,
OUR REFUND/EXCHANGE POLICY FOR CREDIT CARD PAYMENTS
All online purchases are entitled to an exchange or refund in accordance with Spendless Shoes’ returns and exchange policy by mail. Exchanges and refunds by mail must be returned to the Australian ...